Cookie Policy

This Cookie Policy explains how Wicked Plays Casino uses cookies and similar technologies on our website (the “Site”). It also explains what choices you have, how to adjust your settings, and how those choices may affect your experience while you play, browse, and manage your account.

By continuing to use the Site, you agree to our use of cookies as described below, unless you change your cookie settings in your browser or (where available) through any on-site preference tools.

What Cookies Are, In Plain English

Cookies are small text files that a website saves on your device (like your laptop or phone) when you visit. They help the Site “remember” information between pages and visits, so things run smoothly, load faster, and feel more personalized.

Cookies can be:

• Session cookies (temporary, deleted when you close your browser)
• Persistent cookies (stay on your device until they expire or you delete them)
• First-party cookies (set by Wicked Plays Casino)
• Third-party cookies (set by service providers we use)

Why Wicked Plays Casino Uses Cookies

Cookies help us deliver a smoother, safer experience. We use them to:

Support core site functions: logins, navigation, and keeping the Site stable while you move between pages.

Improve security: detect suspicious activity, reduce fraud risk, and help protect accounts.

Boost performance: keep pages loading quickly, reduce errors, and improve reliability across devices.

Understand usage: see what pages players visit most, what features are working well, and where we can improve.

Support user experience: remember certain preferences so you do not have to reset them every time.

Types of Cookies We May Use

Different cookies do different jobs. Here is how they typically break down on the Site.

Essential Cookies (Strictly Necessary)

These cookies are required for the Site to work. They help with things like:

Keeping you signed in during a session Protecting account areas and forms Enabling key features like secure page navigation

If you disable essential cookies, parts of the Site may not function correctly, and some features may become unavailable.

Functional Cookies (Preferences and Convenience)

Functional cookies help remember choices you make, so your next visit feels more seamless. For example, they may store:

Language or regional preferences Basic display settings Certain saved selections that improve your flow through the Site

Disabling functional cookies usually does not break the Site, but it can make the experience less convenient.

Performance and Analytics Cookies (Site Insights)

These cookies help us understand how the Site is being used, so we can improve speed, layout, and reliability. They may collect information such as:

Which pages are visited most often How long pages take to load Whether users encounter errors

These cookies are used to improve the Site’s overall performance and player experience, not to guarantee outcomes or influence gameplay.

Marketing Cookies (Promotions and Measurement)

Marketing cookies may be used to help measure the effectiveness of promotions and content. Depending on how the Site is configured, they may:

Help limit how often you see the same message Measure traffic sources and campaign performance Support relevant messaging based on general browsing behavior

Where required, we will request your consent before using non-essential cookies.

Third-Party Services That May Set Cookies

Some cookies may be placed by third parties that help us operate the Site, deliver features, and provide support tools. For example, Wicked Plays Casino uses LiveChat for customer support functionality, which may set cookies to enable chat features and maintain continuity between messages.

Third-party cookies are governed by the third party’s own policies, not this Cookie Policy. We recommend reviewing their privacy and cookie notices for more detail.

For more information about how we handle personal information more broadly, you can also review our internal Privacy Policy.

Your Cookie Choices and Consent

Depending on your location, you may see a cookie banner or preference tool that lets you accept, reject, or customize non-essential cookies. If you do not make a selection, the Site may apply default settings permitted by applicable law.

You can also control cookies at any time through your browser settings (details below). Keep in mind that blocking some cookies may impact how the Site functions.

How to Manage, Disable, or Delete Cookies

Most browsers let you manage cookies through settings. You can typically:

View cookies stored on your device Delete all cookies or cookies from specific sites Block cookies entirely or block third-party cookies only Set rules to clear cookies when you close the browser

Here is where these settings are commonly found (names may vary by version):

Google Chrome: Settings - Privacy and security - Cookies and other site data Apple Safari: Settings - Privacy - Manage Website Data Mozilla Firefox: Settings - Privacy and Security - Cookies and Site Data Microsoft Edge: Settings - Cookies and site permissions - Cookies and site data

If you delete or block cookies, you may need to re-enter certain information (like login details), and some pages or features may not work as intended.

How Cookie Preferences Can Affect Site Features

Changing cookie settings can impact convenience and functionality. For example:

You may be logged out more frequently Some preferences may not save between visits Support tools (like chat) may not work as smoothly Site performance may be less consistent

If you run into issues after changing cookie settings, try re-enabling cookies for the Site, then refresh and sign in again.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will post the revised version on this page and adjust the “effective” date if one is displayed.

If you want to review other terms that apply to your use of the Site, you can also visit our Terms and Conditions page.

Questions or Privacy Requests

If you have questions about this Cookie Policy, cookies on the Site, or privacy-related requests, contact our support team at “support@wickedplayscasino.com”.

You can also check our help resources anytime via the FAQs page.